Frequently Asked Questions

Do you offer delivery service?

- We can help by working with third party companies to arrange local delivery of our products. Should you need a quotation for local delivery in the Phoenix area, please don't hesitate to contact us at hello@vanitystyles.com. You will be billed separately for the delivery service. Delivery invoice must be paid in full prior to loading. You will be responsible to arrange delivery or drop off when returning or exchanging products. Original delivery fee is non-refundable.

 

Can I pickup my order to avoid paying for delivery?

- Absolutely! Please setup an appointment with us at hello@vanitystyles.com. Please have your order details ready. Pickup hours are Tuesday - Saturday between 10am to 5pm.

You are solely responsible for the safe loading and transportation of the products. It is recommended that you bring blankets, furniture pads, rope, straps, and related supplies in case you may need it.

 

What is your return policy?

- Please see our Return Policy page for more details.

 

What if I change my mind after I place the order?

- You'll received a full refund for a cancelled order. Or if you need to make changes (add item, switch item, remove item, etc..) we'll make the adjustments accordingly. If the goods have departed our warehouse for delivery, you'll be responsible for arranging delivery back to our warehouse before processing your refund. The original delivery fee is non-refundable. If the goods have not left our warehouse, it will be a simple refund for a cancelled order.

 

Do you have a showroom that I can visit?

- Vanity Styles is online only at this time. We'll try our best to answer your questions, even take real life photos of the products you wish to purchase, if we have them available outside of the box.

 

Do you offer discounts to businesses and trade professionals?

- Sure, depending on your purchase volume. Send us an email at hello@vanitystyles.com explaining your business needs and we'll get back to you in a timely manner.

 

Can I still purchase an product that is out of stock?

- We recommend to hold off until the product is in stock before making the purchase. We will notify you of the estimated arrival date of the products and add you to our priority list.